The Ultimate Retreat Company
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Luxury health fitness & wellness retreats in Spain
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Privacy Policy

Short English Version for English visitors. For the full legal Spanish version please visit the POLÍTICA DE PRIVACIDAD DE DATOS.

The Real Boot Camp Spain is a product of The Ultimate Retreat Company. This privacy policy sets out how The Ultimate Retreat Company uses and protects any information that you give The Ultimate Retreat Company when you use this website.

The Ultimate Retreat Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Ultimate Retreat Company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17th October 2013.

What we collect

We may collect the following information:

  • Name and age.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to providing you with the services that we offer.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We will use the information to provide you with a service tailored to your needs.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer‚ or hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@theultimateretreatcompany.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Ultimate Retreat Company, TP Suite 102, Centro Comercial Barclays, Ctra. Moraira – Teulada 62, Moraira, Teulada, Alicante, Spain 03724.

If you believe that any information we are holding on you is incorrect or incomplete, please write to our email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

“An ideal break, combining enough activities with just the right amount of pampering to ensure you leave fitter more knowledgeable & rejuvenated! Every staff member had an in-depth knowledge of their profession & were clearly passionate about their jobs…TRUE professionals!!“

Kim

“My third time at this fabulous retreat and it just gets better. You are looked after so well meaning you can focus on working out and enjoying the amazing food. The treatments are 5* and really help to relax and sort out any injuries. But best of all is the people you meet, I've made some great friends. Don't think twice about booking just do it, you won't regret it!“

Jayne

“My second time at boot camp &; it has not only met but exceeded my expectations (again!). Many thanks to all, I feel lighter, refreshed, healthier, & motivated to keep up my exercise & to make some changes to my eating habits. Life coaching was very very good- I will work on her advice & look forward to seeing the changes mentally & physically. I am moving forward positively. To Julie & all of the team a big thank you I hope to be back!“

Catriona

“I arrived as an extremely tired woman, I leave with a spring in my step! what a fabulous way to re-charge one’s batteries! I am ready to face the world.“

Geraldine

“Thank you all so much for a wonderful experience, I came back restored, rested and could think clearly again. I also lost a few centimetres & pounds which is always a bonus. I can't thank you all enough, for your care, support & warmth. Please tell chef I have tried all his recipes & my husband loves them too.“

Anne
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